A MISSION-FIRST CONSULTING AGENCY FOR TRANSFORMATIVE CHANGE
Where bold vision meets meaningful action.
Vital Impact Solutions is a consultancy dedicated to helping healthcare providers, health plans, and nonprofits navigate complex change with clarity, compassion, and purpose.
We believe every organization has the power to create lasting human-centered impact from the inside out.
Vital Impact Solutions is a women-led consulting firm committed to helping mission-driven organizations grow with intention, lead with clarity and create lasting change in the communities they serve.
Whether you are navigating complex change, embracing innovation like AI, or seeking to lead with greater purpose, we’re here to help you move from intention to transformation.
Together, we don’t just imagine a better future - we build it.
Services
Strategy and Impact Services
Business Development & Community Outreach Strategies - Grow your impact by combining purpose-driven business development strategies with inclusive, localized engagement. We help you build trust, expand reach, and cultivate strategic relationships that align with your mission.
Brand Awareness and Story Telling – Communicate your mission with clarity and purpose through content that resonates
Social Media Management – strengthen your online presence and grow your audience with a tailored digital strategy across your social media platforms.
Community Partnership Alignment - We connect mission-aligned businesses with nonprofits to co-create meaningful impact through partnership facilitation, brand storytelling, and purpose driven experiences.
Organizational Health & Transformation
Organizational Culture Assessment – Collaboratively explore your team’s current culture to uncover strengths and opportunities, empowering you to foster a more engaged, aligned, and resilient workplace
Change Management and Planning – Partner with us to thoughtfully guide your organization through change, balancing clear structure with empathy and intentional communication to ensure a smooth, people-centered transition.
Internal Communications Strategy – Develop tailored communication approaches that keep your team connected, informed, and engaged—fostering alignment and a shared sense of purpose across your organization.
Volunteerism / Employee Engagement Activation – Turn your staff into purpose-driven advocates and collaborators in the community
Execution and Operational Excellence
PMO (Project Management Office) Buildout – Design and implement a robust, scalable project management framework that drives efficiency, accountability, and consistent delivery across your organization.
End-to-End Project and Program Management - Deliver expert, hands-on leadership throughout every phase of your projects and programs, ensuring seamless execution aligned precisely with your strategic objectives.
AI Enablement Services - Begin with a practical audit to uncover opportunities for automating repetitive, time-consuming tasks, to Hands-On Workshops & AI Councils, to AI Tool Matchmaking allowing you to confidently select AI solutions aligned with your goals, budget and regulatory requirements.
Philanthropy & Social Impact
For organizations interested in deepening their social impact, VIS offers the opportunity to allocate a portion of our consulting revenue to a nonprofit partner aligned with your mission and goals. Together, we co-create a moment of giving that celebrates shared purpose and offers a powerful opportunity to elevate brand awareness through collaborative storytelling and community visibility.
What to Expect
The Prep
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Let’s start the conversation. We begin with a 30 minute complimentary discovery call (complete intake form), to understand your goals, challenges, and the communities you serve. This is your space to share what matters most.
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We listen, assess and align. Through guided conversations and targeted questions, we assess your current strategies, operations, and pain points. Together, we determine if our services are the right fit for your needs.
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No cookie-cutter strategies here. We provide a custom proposal outlining how we’ll partner with you. This includes our recommended approach, timelines, key milestones, and transparent pricing.
The Action
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From kickoff to action, we move together. Once the proposal is approved, we begin with a tailored kickoff session to align on goals, roles, stakeholder engagement, and communication preferences. Then we move into implementation, applying smart strategies, tools and partnerships to drive results. Every step is informed by collaboration, with you as a co-creator in the process.
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You’re never in the dark. We conduct regular check-ins, progress updates, and adjust as needed. Communication is open and consistent, with shared dashboards or reports depending on project scope.
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Outcomes that matter. We don’t just deliver outputs, we help you create outcomes that drive purpose. You’ll walk away with pathways and measurable impact.
The Follow Up
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We’re still in your corner. Need help implementing long-term strategies or responding to new changes? We offer ongoing support through customized follow-up services. This can be added as an amendment to your original proposal or set up as a separate engagement, whatever best fits your evolving needs.
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A win-win for the greater good. For private sector clients, we offer a unique giveback model; A portion of your engagement can be directed to a community nonprofit aligned with your mission, amplifying shared impact.
EMPOWERING SOCIAL IMPACT THROUGH INTENTIONAL PARTNERSHIPS
VIS Giveback Model
For every VIS consulting engagement with a privately funded organization, we commit a portion of our revenue to support a nonprofit aligned with the client’s mission and impact goals. We celebrate this impact together by co-creating a moment of giving that celebrates purpose in action.
Together we are not just advancing strategy, we’re deepening collaboration and creating meaningful community impact.
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True impact begins when we lead with humility, listen with intention, and act with purpose.
— Cristy Castaneda
MEET THE FOUNDER
Cristy Castaneda
Cristy Castaneda is the Founder and Principal Consultant of Vital Impact Solutions (VIS). A mission-driven strategist and trusted advisor, Cristy brings deep cross-sector experience in healthcare, telecommunications, banking, aviation, government, and community development with expertise in strategic marketing, communications and project management.
Cristy founded VIS to support organizations in delivering on their mission while building sustainable, people-centered systems. She partners with clients to strengthen internal capacity, drive equity, and spark innovation, especially in rapidly evolving and resource-constrained environments.
Her approach blends strategic discipline with a relational mindset empowering teams, guiding inclusive decision-making, and ensuring communities remain at the center of the work. Whether facilitating cross-sector collaborations, advancing health equity, or integrating AI literacy into team culture, Cristy helps leaders act with confidence and lead with heart.
As a daughter of Cuban immigrants, Cristy brings a deep understanding of resilience, cultural humility, and the power of inclusive leadership to every engagement. She believes meaningful transformation isn’t achieved in isolation, it happens through connection, co-creation, and bold ideas brought to life.
When you work with Vital Impact Solutions, you're not just hiring a consultant. You're gaining a strategic partner who understands the complexity of your work and walks beside you with vision, integrity, and a heart for service.
Frequently Asked Questions
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We partner with a range of mission-driven organizations including provider groups, value based care models, primary care clinics, nonprofit organizations, and government agencies. If you’re focusing on improving outcomes and creating impact, we’re here to support your vision.
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While we’re deeply rooted in Florida, we support clients across the U.S. who align with our mission and values.
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We start with a complimentary discovery call to understand your goals and challenges. If there’s a mutual fit, we’ll provide a customized proposal outlining next steps.
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Timelines vary depending on scope and complexity. Some clients engage us for a few weeks, while others engage us over several months. We’ll align on a clear timeline during the proposal phase.
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Pricing is based on scope, duration, and type of engagement. We provide transparent, value-based pricing in every proposal. Custom retainers and flat fee packages are available for longer term projects.
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Yes! Sustained support is available and can be added as an amendment to your original proposal or as a separate engagement. We’re here to support you for the long haul.
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Yes! While you are getting started with AI, we help organizations understand and apply AI tools in a responsible, human-centric way.
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We aim to be responsive and flexible. After the discovery call and proposal approval, we can typically begin onboarding within 2 weeks, sometimes sooner, depending on availability and project needs.